Difference between revisions of "Spatial Manager™ for AutoCAD - FAQs: Licenses"

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Yes, you have a free of charge support period (30 days) when you buy Spatial Manager™ for AutoCAD. The support of the application (Updates and Support) includes your right to download, install and run any update released within the support period as well as enjoying the use of the answer center via email (support@spatialmanager.com) over the same period
 
Yes, you have a free of charge support period (30 days) when you buy Spatial Manager™ for AutoCAD. The support of the application (Updates and Support) includes your right to download, install and run any update released within the support period as well as enjoying the use of the answer center via email (support@spatialmanager.com) over the same period
  
You can extend the support period for Spatial Manager™ for AutoCAD purchasing as many support products as you want through the "Buy" page in the Spatial Manager™ website ([http://www.spatialmanager.com/buy/ Spatial Manager™ Buy page]). As you can see on this page, you will get lower prices purchasing more items of the same product through the same purchasing process
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You can extend the support period for Spatial Manager™ for AutoCAD purchasing as many support products as you want through the "Buy" page in the Spatial Manager™ website ([http://www.spatialmanager.com/buy/ Spatial Manager™ Buy page]). As you can see on this page, you will get lower prices by purchasing more items of the same product through the same purchasing process
  
  

Revision as of 12:19, 27 May 2014

What is the "Trial version" of the application?

The "Trial version" of Spatial Manager™ for AutoCAD is a limited version which will run for a limited period of time (30 days) so that you can try the application. When this period ends, or if you want to use the unlimited version, you must purchase a commercial license of Spatial Manager™ for AutoCAD

Every time you start an import process using the "Trial version" of Spatial Manager™ for AutoCAD you will see a window showing the limitations of this version, the available Editions of the software (select one of them to try), the days left in the trial period and the buttons to purchase a commercial license of Spatial Manager™ for AutoCAD (see this paragraph) or to activate a commercial license of Spatial Manager™ for AutoCAD (see this paragraph)


File:Trial Version Spatial Manager for AutoCAD2.png


Note: when the trial period has ended, you will see a similar window but you can no longer "Continue" using the "Trial version", and you need to activate a commercial license in order to keep working


Where can I purchase commercial licenses of the application?

You can purchase commercial licenses of Spatial Manager™ for AutoCAD through the "Buy" page in the Spatial Manager™ website (Spatial Manager™ Buy page). As you can see on this page, you will get lower prices by purchasing more items of the same product through the same purchasing process


File:Buy Spatial Manager for AutoCAD Products22.png

Note: the prices and products shown in this image MAY CHANGE and they are displayed only as an example


Once you have purchased and installed a commercial license of Spatial Manager Desktop™ you need activate it (see next paragraph)

Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)


How can I activate commercial licenses of the application?

When you purchase one or more licenses of Spatial Manager™ for AutoCAD you will receive your serial number(s) to activate your commercial license(s) by email. After installing the application (if needed), you can activate your license(s) by entering the serial number(s) using the "Activate license" function, which can be found in the "License" section of the application Options


File:Licenses Spatial Manager for AutoCAD2.png


Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)


Do I have a free of charge support period for the application? How can I extend the support period?

Yes, you have a free of charge support period (30 days) when you buy Spatial Manager™ for AutoCAD. The support of the application (Updates and Support) includes your right to download, install and run any update released within the support period as well as enjoying the use of the answer center via email (support@spatialmanager.com) over the same period

You can extend the support period for Spatial Manager™ for AutoCAD purchasing as many support products as you want through the "Buy" page in the Spatial Manager™ website (Spatial Manager™ Buy page). As you can see on this page, you will get lower prices by purchasing more items of the same product through the same purchasing process


File:Buy Spatial Manager for AutoCAD Products33.png

Note: the prices and products shown in this image MAY CHANGE and they are displayed only as an example


How can I activate support products for the application?

When you purchase one or more support products for Spatial Manager™ for AutoCAD you will receive your serial number(s) to activate your support products(s) by email in order to extend the support period for the application. You can activate your support products(s) by entering the serial number(s) using the "Extend support" function, which can be found in the "License" section of the application Options. You can always check your support limit day next to this function in this section

Note, if yoy want to activate various support products for the same Spatial Manager™ for AutoCAD license, you must do so using this function repeatedly, and the support period will accumulate with every activation. The last entered serial number will now become the serial number of the application license; you can forget the original serial number of the application when it was activated as well as other previous activated support products serial numbers, which will become invalid


File:Extended Support Spatial Manager for AutoCAD.png


Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)


Can I deactivate or transfer a license of the application?

Yes, you can deactivate or transfer a license of Spatial Manager™ for AutoCAD by using the "Deactivate or transfer license" function, which can be found in the "License" section of the application Options

When you deactivate a license of Spatial Manager Desktop™ on a computer, you can reactivate it on this computer or on another computer, by entering the last serial number of the license; this number is shown when the deactivation process ends


File:Deactivate license Spatial Manager for AutoCAD.png


Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)