Difference between revisions of "Spatial Manager Desktop™ - FAQs: Licenses"
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===What is the "Trial version" of the application?=== | ===What is the "Trial version" of the application?=== | ||
| − | The "Trial version" of Spatial Manager Desktop™ is a limited version which will run for a limited time | + | The "Trial version" of Spatial Manager Desktop™ is a limited version which will run for a limited period of time (30 days) so that you can try the application. When this period ends, or if you want to use the unlimited version, you must purchase a commercial license of Spatial Manager Desktop™ |
| − | Every time you start the "Trial version" of Spatial Manager Desktop™ you will see a window showing the limitations of this version, the available Editions of the software (select one of them to | + | Every time you start the "Trial version" of Spatial Manager Desktop™ you will see a window showing the limitations of this version, the available Editions of the software (select one of them to try), the days left in the trial period and the buttons to purchase a commercial license of Spatial Manager Desktop™ [[#How can I purchase commercial licenses of the application?|(see this paragraph)]] or to activate a commercial license of Spatial Manager Desktop™ [[#How can I activate commercial licenses of the application?|(see this paragraph)]] |
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| − | Note: when the trial period has ended, you will see a similar window but you | + | Note: when the trial period has ended, you will see a similar window but you can no longer "Continue" using "Trial version", and you need to activate a commercial license in order to keep working |
Revision as of 08:45, 27 May 2014
What is the "Trial version" of the application?
The "Trial version" of Spatial Manager Desktop™ is a limited version which will run for a limited period of time (30 days) so that you can try the application. When this period ends, or if you want to use the unlimited version, you must purchase a commercial license of Spatial Manager Desktop™
Every time you start the "Trial version" of Spatial Manager Desktop™ you will see a window showing the limitations of this version, the available Editions of the software (select one of them to try), the days left in the trial period and the buttons to purchase a commercial license of Spatial Manager Desktop™ (see this paragraph) or to activate a commercial license of Spatial Manager Desktop™ (see this paragraph)
File:Trial Version Spatial Manager Desktop.png
Note: when the trial period has ended, you will see a similar window but you can no longer "Continue" using "Trial version", and you need to activate a commercial license in order to keep working
Where can I purchase commercial licenses of the application?
You can purchase commercial licenses of Spatial Manager Desktop™ through the "Buy" page in the Spatial Manager™ website (Spatial Manager™ Buy page). As you can see in this page, you will get lower prices as you purchase more items of the same product through the same purchasing process
File:Buy Spatial Manager Desktop Products2.png
Note: the prices and products shown in this image MAY CHANGE and they are displayed only as an example
Once purchased and installed a commercial license of Spatial Manager Desktop™ you must to activate it (see next paragraph)
Please, feel free to consult us any questions or issues you may have along the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)
How can I activate commercial licenses of the application?
When you purchase one or more licenses of Spatial Manager Desktop™ you will receive by email your serial number(s) to activate your commercial license(s). After installing the application (if needed), you can activate your license(s) by entering the serial number(s) using the "Activate license" function, which can be found in the "Licenses" section of the application Options
File:Licenses Spatial Manager Desktop.png
Please, feel free to consult us any questions or issues you may have along the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)
Do I have a free of charge support period for the application? How I can extend the support period?
Yes, you have a free of charge support period (30 days) when you buy Spatial Manager Desktop™. The support of the application (Updates and Support) includes your right to download, install an run any update released within the support period as well as to enjoy the use of the answer center via email (support@spatialmanager.com) over the same period
You can extend the support period for Spatial Manager Desktop™ purchasing as many support products as you want through the "Buy" page in the Spatial Manager™ website (Spatial Manager™ Buy page). As you can see in this page, you will get lower prices as you purchase more items of the same product through the same purchasing process
File:Buy Spatial Manager Desktop Products3.png
Note: the prices and products shown in this image MAY CHANGE and they are displayed only as an example
How can I activate support products for the application?
When you purchase one or more support products for Spatial Manager Desktop™ you will receive by email your serial number(s) to activate your support products(s) in order to extend the support period for the application. You can activate your support products(s) by entering the serial number(s) using the "Extend support" function, which can be found in the "Licenses" section of the application Options. You can always check your support limit day near to this function in this section
Note that, if want to activate various support products for the same Spatial Manager Desktop™ license, you must do it using this function repeatedly, and the support period will accumulate by every activation. The last entered serial number will become the serial number of the application license itself now; you can forget the original serial number of the application when it was activated as well as other previous activated support products serial numbers, which will become invalid serial numbers
File:Extended Support Spatial Manager Desktop2.png
Please, feel free to consult us any questions or issues you may have along the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)
Can I deactivate or transfer a license of the application?
Yes, you can deactivate or transfer a license of Spatial Manager Desktop™ by using the "Deactivate or transfer license" function, which can be found in the "Licenses" section of the application Options
When you deactivate a license of Spatial Manager Desktop™ on a computer, you can activate it on this computer (again) or on another computer, by entering the last serial number of the license; this number is shown when the deactivation process ends
File:Deactivate license Spatial Manager Desktop.png
Please, feel free to consult us any questions or issues you may have along the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)