Spatial Manager™ for GstarCAD - FAQs: Licenses

Notes:

• Some components in the images on this page (providers, names, windows look, etc.) may be slightly different from those that will appear on your computer
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What is the "Trial version" of the application?

The "Trial version" of Spatial Manager™ for GstarCAD is a limited version which allows you to try out the application for up to 15 days. When this period ends, or if you want to use the unlimited version, you need to purchase a commercial license of Spatial Manager™ for GstarCAD

Every time you start an import process using the "Trial version" of Spatial Manager™ for GstarCAD you will see a window showing the days left in the trial period and the buttons to purchase a commercial license of Spatial Manager™ for GstarCAD (see this paragraph) or to activate a commercial license of Spatial Manager™ for GstarCAD (see this paragraph)

When the trial period has ended, you will see a similar window but you can no longer "Continue" using the "Trial version", and you need to activate a commercial license in order to keep working

During the testing period you will find the following limitations:

• A maximum number of Entities will be Imported (from each incoming table) or Exported (from the drawing, when testing the "Professional" Edition). The quantity will be the 75% of the total of Entities to be processed
  • The number of the Entities processed if you select the option "Import only Features in the current view" when Importing, is also conditioned by this limitation
• A "DEMO" watermark will be added (if you are testing the "Standard" or "Professional" editions):
  • When showing any 'Background Map'
  • When importing geo-referenced raster images. Thus, a new image will be saved on disk even if the imported image it is not transformed. The user will be prompted for the location to save the new generated image
    • If you 'Import-all' the images in a folder, the "Working path" will be used to save the new images
• A maximum number of terrain Contours will be created (when testing the "Professional" Edition). The quantity will be 75% of the total calculated Contours
  • In addition, if contours elevation are labeled, a portion of the labels (25%) will be shown as "DEMO"
• Only 10 uses of any API function will be accepted per session (if you are testing the "Professional" edition)
• When running some commands or processes, a warning window may appear about a specific limitation of the "Trial version"

Note: if you think you need an unlimited version for testing, please feel free to contact us (support@spatialmanager.com)

While using the trial version, and whenever you want, you can select the application Edition you would like to try through the application Options (SPMOPTIONS)

Where can I purchase commercial licenses of the application?

You can purchase commercial licenses of Spatial Manager™ for GstarCAD through the product prices page in the Spatial Manager™ website (Product prices page)

Note: the products, prices or features shown in this image MAY CHANGE and they are displayed only as an example

Once you have purchased and installed a commercial license of Spatial Manager™ for GstarCAD you need to activate it (see next paragraph)

Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)

How can I activate commercial licenses of the application?

CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses

When you purchase one or more licenses of Spatial Manager™ for GstarCAD you will receive by email your serial number(s) to activate your commercial license(s). After installing the application (if needed), you can activate your license by entering the serial number using the "Activate license" function, which can be found in the "License" section of the application Options (SPMOPTIONS)

As stated in the first paragraph of this page, please note that you can also activate your license directly from the "Trial version" window, even if the "Trial version" has expired

Under some circumstances (no Internet connection, License Server stopped, etc.), it may not be possible to complete successfully the automatic activation of a license. If this happens, you will get a warning window including the "Computer code" an the steps needed to Activate it manually

Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)

Do I have a free of charge support period for the application? How can I extend the support period?

Yes, you have a free of charge support period when you buy Spatial Manager™ for GstarCAD (1 year from the License purchase date - See the first Note below). The support of the application (Updates and Support) includes your right to download, install and run any update released within the support period as well as to enjoy the use of the answer center via email (support@spatialmanager.com) over the same period

You can extend the support period for Spatial Manager™ for GstarCAD purchasing as many support products as you want through the product support prices page in the Spatial Manager™ website (Product support prices page)

Note: the free support period was of 30 days for all the licenses bought before 6/10/2016

Note: the products or prices shown in this image MAY CHANGE and they are displayed only as an example. In addition, when you access here from the application, you will only see the Support products applicable to the installed Edition (Basic, Standard or Professional)

How can I activate support products for the application?

CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses

When you purchase one or more support products for Spatial Manager™ for GstarCAD you will receive your serial number(s) to activate your support products(s) by email in order to extend the support period for the application. You can activate your support products(s) by entering the serial number(s) using the "Extend support" function, which can be found in the "License" section of the application Options (SPMOPTIONS). You can always check your support limit day next to this function in this section

Note, if you want to activate various support products for the same Spatial Manager™ for GstarCAD license, you must do so using this function repeatedly, and the support period will accumulate with every activation. The last entered serial number will now become the serial number of the application license; you can forget the original serial number of the application when it was activated as well as other previous activated support products serial numbers, which will become invalid

Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)

Can I deactivate or transfer a license of the application?

CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses

Yes, you can deactivate or transfer a license of Spatial Manager™ for GstarCAD by using the "Deactivate or transfer license" function, which can be found in the "License" section of the application Options (SPMOPTIONS)

When you deactivate a license of Spatial Manager™ for GstarCAD on a computer, you can reactivate it on this computer or on another computer, by entering the last serial number of the license; this number is shown when the deactivation process ends

Under some uncommon circumstances (no Internet connection, License Server stopped, etc.), it may not be possible to complete successfully the automatic deactivation of a license. If this happens, the license will be deactivated on your computer and you will get a warning window including the "Deactivation code" and the steps needed to Re-activate it manually

Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)

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