Difference between revisions of "Spatial Manager™ for AutoCAD - FAQs: Licenses"

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[[image:SPM AutoCAD Wiki to Website.png|150px|link=https://www.spatialmanager.com/spm-forautocad/ |Spatial Manager™ for AutoCAD product page]] [[image:SPM AutoCAD Wiki to Download.png|150px|link=https://www.spatialmanager.com/download/spatial-manager-autocad/ |Download Spatial Manager™ for AutoCAD]]
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''Notes:''
 +
*''Some components in the images on this page (providers, names, windows look, etc.) may be slightly different from those that will appear on your computer''
 +
*''Some application functions need to access the Internet from the application itself. If you experiment problems in any process, ask your network administrator if there is a Proxy server installed on your network. You can configure the [[Spatial_Manager%E2%84%A2_for_AutoCAD_-_FAQs:_Interface#Options|Proxy settings through the application options]]''
 +
*''Some geographic data providers (Geocode, image Maps, etc.) may need a user account, which you can configure in the [[Spatial_Manager%E2%84%A2_for_AutoCAD_-_FAQs:_Interface#Options|Service Provider API Keys settings through the application options]]''
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===What is the "Trial version" of the application?===
 
===What is the "Trial version" of the application?===
The "Trial version" of Spatial Manager™ for AutoCAD is a limited version which will run for a limited time period (30 days) so that you can test the application. When this period ends, or if you want to use the unlimited version, you must to purchase a commercial license of Spatial Manager™ for AutoCAD
+
The "Trial version" of Spatial Manager™ for AutoCAD is a limited version which allows you to try out the application for up to 15 days. When this period ends, or if you want to use the unlimited version, you need to purchase a commercial license of Spatial Manager™ for AutoCAD
 +
 
 +
Every time you start a process using the "Trial version" of Spatial Manager™ for AutoCAD you will see a window showing the days left in the trial period and the buttons to purchase a commercial license of Spatial Manager™ for AutoCAD [[#Where can I purchase commercial licenses of the application?|(see this paragraph)]] or to activate a commercial license of Spatial Manager™ for AutoCAD [[#How can I activate commercial licenses of the application?|(see this paragraph)]]
  
Every time you start an import process using the "Trial version" of Spatial Manager™ for AutoCAD you will see a window showing the limitations of this version, the available Editions of the software (select one of them to test that), the days left in the trial period and the buttons to purchase a commercial license of Spatial Manager™ for AutoCAD [[#How can I purchase commercial licenses of the application?|(see this paragraph)]] or to activate a commercial license of Spatial Manager™ for AutoCAD [[#How can I activate commercial licenses of the application?|(see this paragraph)]]
 
  
 +
<span title="Spatial Manager™ for AutoCAD trial version window">[[Image:Trial_Version_Spatial_Manager_for_AutoCAD422.PNG|border|Spatial Manager™ for AutoCAD trial version window|link=]]</span>
  
[[Image:Trial_Version_Spatial_Manager_for_AutoCAD2.png|border]]
 
  
 +
When the trial period has ended, you will see a similar window but you can no longer "Continue" using the "Trial version", and you need to activate a commercial license in order to keep working
  
Note: when the trial period has ended, you will see a similar window but you cannot "Continue" using longer the "Trial version", and you must to activate a commercial license in order to keep working
+
 
 +
During the testing period you will find the following limitations:
 +
*A maximum number of Objects will be Imported (from each incoming table) or Exported (from the drawing, when testing the "Professional" Edition). The quantity will be the 75% of the total of Objects to be processed
 +
**The number of the Objects processed if you select the option "Import only Features in the current view" when Importing, is also conditioned by this limitation
 +
*A "DEMO" watermark will be added (if you are testing the "Standard" or "Professional" editions):
 +
**When showing any 'Background Map'
 +
**When importing geo-referenced raster images. Thus, a new image will be saved on disk even if the imported image it is not transformed. The user will be prompted for the location to save the new generated image
 +
***If you [[Spatial_Manager%E2%84%A2_for_AutoCAD_-_FAQs:_Import#Is_there_any_way_to_import_in_one_go_the_content_of_all_the_files_from_a_folder_.28batch_import.29|'Import-all']] the images in a folder, the "Working path" will be used to save the new images
 +
*A maximum number of terrain Contours will be created (when testing the "Professional" Edition). The quantity will be 75% of the total calculated Contours
 +
**In addition, if contours elevation are labeled, a portion of the labels (25%) will be shown as "DEMO"
 +
*When transforming the drawing Coordinate System, a maximum number of Objects will be transformed (when testing the "Professional" Edition). The quantity will be the 75% of the total of Objects to be transformed
 +
*The following functions are limited to 5 uses per session only:
 +
**Elastic deformation (Rubber Sheet) (SPMRUBBERSHEET) (if you are testing the "Professional" edition)
 +
**Labeling objects (SPMLABEL)
 +
**GIS Analysis tools (SPMBUFFER, SPMOVERLAY, SMPDISSOLVE, SPMCENTROID and SPMINFLUENCEAREAS) (if you are testing the "Professional" edition)
 +
**Street View palette (SPMSTREETVIEW) (if you are testing the "Professional" edition)
 +
**Search for Locations (SPMSEARCHLOCATION)  (if you are testing the "Professional" edition)
 +
**Direct and Reverse Geo-coding (SPMGEOCODING_DIRECT and SPMGEOCODING_REVERSE) (if you are testing the "Professional" edition). In addition, these two functions will only return a maximum of 5 results each time they are executed
 +
**Image tools (SPMIMPORTPHOTO, SPMEXPORTIMAGE, SPMWORLDFILE)  (if you are testing the "Professional" edition)
 +
**Fields Calculator (SPMDATACALCULATOR)  (if you are testing the "Professional" edition)
 +
*The following functions are limited to 10 uses per session only:
 +
**API functions (if you are testing the "Professional" edition)
 +
*When running some commands or processes, a warning window may appear about a specific limitation of the "Trial version"
 +
 
 +
''Note: if you think you need an unlimited version for testing, please feel free to contact us (support@spatialmanager.com)''
 +
 
 +
 
 +
While using the trial version, and whenever you want, you can select the application Edition you would like to try through the application Options (SPMOPTIONS)
 +
 
 +
 
 +
<span title="Spatial Manager™ for AutoCAD select trial edition">[[Image:Select_Edition_Spatial_Manager_for_AutoCAD3.png|border|Spatial Manager™ for AutoCAD select trial edition|link=]]</span>
  
  
  
 
===Where can I purchase commercial licenses of the application?===
 
===Where can I purchase commercial licenses of the application?===
You can purchase commercial licenses of Spatial Manager™ for AutoCAD through the "Buy" page in the Spatial Manager™ website ([http://www.spatialmanager.com/buy/ Spatial Manager™ Buy page]). As you can see in this page, you will get lower prices as you purchase more items of the same product through the same purchasing process
+
You can purchase commercial licenses of Spatial Manager™ for AutoCAD through the product prices page in the Spatial Manager™ website ([https://www.spatialmanager.com/spm-forautocad-prices/ Product prices page])
  
  
[[Image:Buy_Spatial_Manager_for_AutoCAD_Products22.png|border]]
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[[Image:Buy_Spatial_Manager_for_AutoCAD_Products244.png|900px|border|Spatial Manager™ for AutoCAD Buy page|link=https://www.spatialmanager.com/spm-forautocad-prices/]]
  
'''''Note: the prices and products shown in this image MAY CHANGE and they are displayed only as an example'''''
+
'''''Note: the products, prices or features shown in this image MAY CHANGE and they are displayed only as an example'''''
  
 +
Once you click on the “Buy now” button you will be able to select the options of the license to purchase on the next page (Please read carefully the “Frequently Asked Questions” section at the bottom of this page in order to answer any questions about license Types, Features, Updates/Support periods, etc.):
  
Once purchased and installed a commercial license of Spatial Manager™ for AutoCAD you must to activate it (see next paragraph)
+
*''License type'': Standalone or Network/Floating
 +
*''Initial Updates/Support period'': 1 or 3 years (see possibilities of extending this period below)
 +
*''Quantity''
  
''Please, feel free to consult us any questions or issues you may have along the purchasing processes (support@spatialmanager.com)''
+
 
 +
[[Image:License purchasing options for AutoCAD.png|900px|border|Spatial Manager™ for AutoCAD License purchasing options page|link=]]
 +
 
 +
'''''Note: Professional Edition sample. The products, prices or features shown in this image MAY CHANGE and they are displayed only as an example'''''
 +
 
 +
 
 +
Once you have purchased and installed a commercial license of Spatial Manager™ for AutoCAD you need to activate it (see next paragraph)
 +
 
 +
''Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)''
  
  
  
 
===How can I activate commercial licenses of the application?===
 
===How can I activate commercial licenses of the application?===
When you purchase one or more licenses of Spatial Manager™ for AutoCAD you will receive by email your serial number(s) to activate your commercial license(s). After installing the application (if needed), you can activate your license(s) by entering the serial number(s) using the "Activate license" function, which can be found in the "Licenses" section of the application Options
+
 
 +
'''CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses'''
 +
 
 +
 
 +
When you purchase one or more licenses of Spatial Manager™ for AutoCAD you will receive by email your serial number(s) to activate your commercial license(s). After installing the application (if needed), you can activate your license by entering the serial number using the "Activate license" function, which can be found in the "License" section of the application Options (SPMOPTIONS)
 +
 
 +
 
 +
<span title="Spatial Manager™ for AutoCAD Activate licenses window">[[Image:Licenses_Spatial_Manager_for_AutoCAD22.png‎|Spatial Manager™ for AutoCAD Activate licenses window|link=]]</span>
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 +
 
 +
As stated in the first paragraph of this page, please note that you can also activate your license directly from the "Trial version" window, even if the "Trial version" has expired
 +
 
 +
 
 +
Under some circumstances (no Internet connection, License Server stopped, etc.), it may not be possible to complete successfully the automatic activation of a license. If this happens, you will get a warning window including the "Computer code" an the steps needed to Activate it manually
 +
 
 +
 
 +
<span title="Spatial Manager™ for AutoCAD - Instructions for manually activate the licenses">[[Image:SPM_Activate_Manually.PNG|border|Spatial Manager™ for AutoCAD - Instructions for manually activate the licenses|link=]]</span>
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 +
 
 +
Notes about licenses activation:
 +
*''Which network ports are used for activating/deactivating licenses?'' License server communication is over standard HTTP/HTTPS protocol, so 80 and 433 ports are used
 +
*''Is the network license service installed by the user?'' The application uses a cloud license server hosted by us, so no need to install anything more on the local network whether you use standalone or network (floating) licenses
  
  
[[Image:Licenses_Spatial_Manager_for_AutoCAD2.png‎|border]]
+
''Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)''
  
  
''Please, feel free to consult us any questions or issues you may have along the installation or activation processes (support@spatialmanager.com)''
 
  
 +
===Do I have a free of charge support period for the application? How can I extend the support period?===
 +
Yes, you have a free of charge support period when you buy Spatial Manager™ for AutoCAD (1 year from the License purchase date -  See the first Note below). The support of the application (Updates and Support) includes your right to download, install and run any update released within the support period as well as to enjoy the use of the answer center via email (support@spatialmanager.com) over the same period
  
 +
You can extend the support period for Spatial Manager™ for AutoCAD purchasing as many support products as you want through the product support prices page in the Spatial Manager™ website ([https://www.spatialmanager.com/extended-support-prices/?product=spma Product support prices page])
  
===Do I have a free of charge support period for the application? How I can extend the support period?===
+
'''''Note: the free support period was of 30 days for all the licenses bought before 6/10/2016'''''
Yes, you have a free of charge support period (30 days) when you buy Spatial Manager™ for AutoCAD. The support of the application (Updates and Support) includes your right to download, install an run any update released within the support period as well as to enjoy the use of the answer center via email (support@spatialmanager.com) over the same period
 
  
You can extend the support period for Spatial Manager™ for AutoCAD purchasing as many support products as you want through the "Buy" page in the Spatial Manager™ website ([http://www.spatialmanager.com/buy/ Spatial Manager™ Buy page]). As you can see in this page, you will get lower prices as you purchase more items of the same product through the same purchasing process
 
  
 +
[[Image:Buy Spatial Manager for AutoCAD Products35.png|900px|border|Spatial Manager™ for AutoCAD Extended Support Buy page|link=https://www.spatialmanager.com/extended-support-prices/?product=spma]]
  
[[Image:Buy_Spatial_Manager_for_AutoCAD_Products33.png|border]]
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'''''Note: the products or prices shown in this image MAY CHANGE and they are displayed only as an example. In addition, when you access here from the application, you will only see the Support products applicable to the installed Edition (Basic, Standard or Professional)'''''
  
'''''Note: the prices and products shown in this image MAY CHANGE and they are displayed only as an example'''''
+
As you will see when you process the purchase of any Extension, you will be able to enter your license number or activation key so that the process will automate the license Extension. If you want to extend the Updates/Support periods of several licenses, or even change or homogenize these periods for all of them, you can click on ''[https://www.spatialmanager.com/licenses/renew If you have more than one key, click here]'' and you can then enter the numbers or activation keys for all licenses
  
  
  
 
===How can I activate support products for the application?===
 
===How can I activate support products for the application?===
When you purchase one or more support products for Spatial Manager™ for AutoCAD you will receive by email your serial number(s) to activate your support products(s) in order to extend the support period for the application. You can activate your support products(s) by entering the serial number(s) using the "Extend support" function, which can be found in the "Licenses" section of the application Options. You can always check your support limit day near to this function in this section
 
  
Note that, if want to activate various support products for the same Spatial Manager™ for AutoCAD license, you must do it using this function repeatedly, and the support period will accumulate by every activation. The last entered serial number will become the serial number of the application license itself now; you can forget the original serial number of the application when it was activated as well as other previous activated support products serial numbers, which will become invalid serial numbers
+
'''CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses'''
 +
 
 +
 
 +
When you purchase one or more support products for Spatial Manager™ for AutoCAD you will receive your serial number(s) to activate your support products(s) by email in order to extend the support period for the application. You can activate your support products(s) by entering the serial number(s) using the "Extend support" function, which can be found in the "License" section of the application Options (SPMOPTIONS). You can always check your support limit day next to this function in this section
 +
 
 +
Note, if you want to activate various support products for the same Spatial Manager™ for AutoCAD license, you must do so using this function repeatedly, and the support period will accumulate with every activation. The last entered serial number will now become the serial number of the application license; you can forget the original serial number of the application when it was activated as well as other previous activated support products serial numbers, which will become invalid
 +
 
 +
 
 +
<span title="Spatial Manager™ for AutoCAD Activate support window">[[Image:Extended_Support_Spatial_Manager_for_AutoCAD2.png‎|Spatial Manager™ for AutoCAD Activate support window|link=]]</span>
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 +
 
 +
''Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)''
 +
 
 +
 
 +
 
 +
===Can I deactivate or transfer a license of the application?===
 +
 
 +
'''CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses'''
 +
 
 +
 
 +
Yes, you can deactivate or transfer a license of Spatial Manager™ for AutoCAD by using the "Deactivate or transfer license" function, which can be found in the "License" section of the application Options (SPMOPTIONS)
 +
 
 +
When you deactivate a license of Spatial Manager™ for AutoCAD on a computer, you can reactivate it on this computer or on another computer, by entering the last serial number of the license; this number is shown when the deactivation process ends
 +
 
 +
 
 +
<span title="Spatial Manager™ for AutoCAD Deactivate licenses window">[[Image:Deactivate_license_Spatial_Manager_for_AutoCAD2.png|Spatial Manager™ for AutoCAD Deactivate licenses window|link=]]</span>
 +
 
 +
 
 +
Under some uncommon circumstances (no Internet connection, License Server stopped, etc.), it may not be possible to complete successfully the automatic deactivation of a license. If this happens, the license will be deactivated on your computer and you will get a warning window including the "Deactivation code" and the steps needed to Re-activate it manually
 +
 
 +
 
 +
<span title="Spatial Manager™ for AutoCAD - License deactivated">[[Image:SPM_License_Deactivated.PNG|border|Spatial Manager™ for AutoCAD - License deactivated|link=]]</span>
 +
 
 +
 
 +
''Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)''
 +
 
 +
 
 +
 
 +
==Related links==
 +
*Blog posts
 +
**[https://www.spatialmanager.com/network-and-multi-activation-licenses-available/ Network and Multi activation licenses available]
 +
 
 +
 
  
 +
*[[Spatial Manager™ for AutoCAD#FAQs|Go to FAQS]]
  
[[Image:Extended_Support_Spatial_Manager_for_AutoCAD.png‎|border]]
 
  
  
''Please, feel free to consult us any questions or issues you may have along the installation or activation processes (support@spatialmanager.com)''
+
[[image:SPM AutoCAD Wiki to Website.png|150px|link=https://www.spatialmanager.com/spm-forautocad/ |Spatial Manager™ for AutoCAD product page]] [[image:SPM AutoCAD Wiki to Download.png|150px|link=https://www.spatialmanager.com/download/spatial-manager-autocad/ |Download Spatial Manager™ for AutoCAD]]

Latest revision as of 08:07, 27 August 2024

Spatial Manager™ for AutoCAD product page Download Spatial Manager™ for AutoCAD


Notes:

  • Some components in the images on this page (providers, names, windows look, etc.) may be slightly different from those that will appear on your computer
  • Some application functions need to access the Internet from the application itself. If you experiment problems in any process, ask your network administrator if there is a Proxy server installed on your network. You can configure the Proxy settings through the application options
  • Some geographic data providers (Geocode, image Maps, etc.) may need a user account, which you can configure in the Service Provider API Keys settings through the application options


What is the "Trial version" of the application?

The "Trial version" of Spatial Manager™ for AutoCAD is a limited version which allows you to try out the application for up to 15 days. When this period ends, or if you want to use the unlimited version, you need to purchase a commercial license of Spatial Manager™ for AutoCAD

Every time you start a process using the "Trial version" of Spatial Manager™ for AutoCAD you will see a window showing the days left in the trial period and the buttons to purchase a commercial license of Spatial Manager™ for AutoCAD (see this paragraph) or to activate a commercial license of Spatial Manager™ for AutoCAD (see this paragraph)


Spatial Manager™ for AutoCAD trial version window


When the trial period has ended, you will see a similar window but you can no longer "Continue" using the "Trial version", and you need to activate a commercial license in order to keep working


During the testing period you will find the following limitations:

  • A maximum number of Objects will be Imported (from each incoming table) or Exported (from the drawing, when testing the "Professional" Edition). The quantity will be the 75% of the total of Objects to be processed
    • The number of the Objects processed if you select the option "Import only Features in the current view" when Importing, is also conditioned by this limitation
  • A "DEMO" watermark will be added (if you are testing the "Standard" or "Professional" editions):
    • When showing any 'Background Map'
    • When importing geo-referenced raster images. Thus, a new image will be saved on disk even if the imported image it is not transformed. The user will be prompted for the location to save the new generated image
      • If you 'Import-all' the images in a folder, the "Working path" will be used to save the new images
  • A maximum number of terrain Contours will be created (when testing the "Professional" Edition). The quantity will be 75% of the total calculated Contours
    • In addition, if contours elevation are labeled, a portion of the labels (25%) will be shown as "DEMO"
  • When transforming the drawing Coordinate System, a maximum number of Objects will be transformed (when testing the "Professional" Edition). The quantity will be the 75% of the total of Objects to be transformed
  • The following functions are limited to 5 uses per session only:
    • Elastic deformation (Rubber Sheet) (SPMRUBBERSHEET) (if you are testing the "Professional" edition)
    • Labeling objects (SPMLABEL)
    • GIS Analysis tools (SPMBUFFER, SPMOVERLAY, SMPDISSOLVE, SPMCENTROID and SPMINFLUENCEAREAS) (if you are testing the "Professional" edition)
    • Street View palette (SPMSTREETVIEW) (if you are testing the "Professional" edition)
    • Search for Locations (SPMSEARCHLOCATION) (if you are testing the "Professional" edition)
    • Direct and Reverse Geo-coding (SPMGEOCODING_DIRECT and SPMGEOCODING_REVERSE) (if you are testing the "Professional" edition). In addition, these two functions will only return a maximum of 5 results each time they are executed
    • Image tools (SPMIMPORTPHOTO, SPMEXPORTIMAGE, SPMWORLDFILE) (if you are testing the "Professional" edition)
    • Fields Calculator (SPMDATACALCULATOR) (if you are testing the "Professional" edition)
  • The following functions are limited to 10 uses per session only:
    • API functions (if you are testing the "Professional" edition)
  • When running some commands or processes, a warning window may appear about a specific limitation of the "Trial version"

Note: if you think you need an unlimited version for testing, please feel free to contact us (support@spatialmanager.com)


While using the trial version, and whenever you want, you can select the application Edition you would like to try through the application Options (SPMOPTIONS)


Spatial Manager™ for AutoCAD select trial edition


Where can I purchase commercial licenses of the application?

You can purchase commercial licenses of Spatial Manager™ for AutoCAD through the product prices page in the Spatial Manager™ website (Product prices page)


Spatial Manager™ for AutoCAD Buy page

Note: the products, prices or features shown in this image MAY CHANGE and they are displayed only as an example

Once you click on the “Buy now” button you will be able to select the options of the license to purchase on the next page (Please read carefully the “Frequently Asked Questions” section at the bottom of this page in order to answer any questions about license Types, Features, Updates/Support periods, etc.):

  • License type: Standalone or Network/Floating
  • Initial Updates/Support period: 1 or 3 years (see possibilities of extending this period below)
  • Quantity


Spatial Manager™ for AutoCAD License purchasing options page

Note: Professional Edition sample. The products, prices or features shown in this image MAY CHANGE and they are displayed only as an example


Once you have purchased and installed a commercial license of Spatial Manager™ for AutoCAD you need to activate it (see next paragraph)

Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)


How can I activate commercial licenses of the application?

CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses


When you purchase one or more licenses of Spatial Manager™ for AutoCAD you will receive by email your serial number(s) to activate your commercial license(s). After installing the application (if needed), you can activate your license by entering the serial number using the "Activate license" function, which can be found in the "License" section of the application Options (SPMOPTIONS)


Spatial Manager™ for AutoCAD Activate licenses window


As stated in the first paragraph of this page, please note that you can also activate your license directly from the "Trial version" window, even if the "Trial version" has expired


Under some circumstances (no Internet connection, License Server stopped, etc.), it may not be possible to complete successfully the automatic activation of a license. If this happens, you will get a warning window including the "Computer code" an the steps needed to Activate it manually


Spatial Manager™ for AutoCAD - Instructions for manually activate the licenses


Notes about licenses activation:

  • Which network ports are used for activating/deactivating licenses? License server communication is over standard HTTP/HTTPS protocol, so 80 and 433 ports are used
  • Is the network license service installed by the user? The application uses a cloud license server hosted by us, so no need to install anything more on the local network whether you use standalone or network (floating) licenses


Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)


Do I have a free of charge support period for the application? How can I extend the support period?

Yes, you have a free of charge support period when you buy Spatial Manager™ for AutoCAD (1 year from the License purchase date - See the first Note below). The support of the application (Updates and Support) includes your right to download, install and run any update released within the support period as well as to enjoy the use of the answer center via email (support@spatialmanager.com) over the same period

You can extend the support period for Spatial Manager™ for AutoCAD purchasing as many support products as you want through the product support prices page in the Spatial Manager™ website (Product support prices page)

Note: the free support period was of 30 days for all the licenses bought before 6/10/2016


Spatial Manager™ for AutoCAD Extended Support Buy page

Note: the products or prices shown in this image MAY CHANGE and they are displayed only as an example. In addition, when you access here from the application, you will only see the Support products applicable to the installed Edition (Basic, Standard or Professional)

As you will see when you process the purchase of any Extension, you will be able to enter your license number or activation key so that the process will automate the license Extension. If you want to extend the Updates/Support periods of several licenses, or even change or homogenize these periods for all of them, you can click on If you have more than one key, click here and you can then enter the numbers or activation keys for all licenses


How can I activate support products for the application?

CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses


When you purchase one or more support products for Spatial Manager™ for AutoCAD you will receive your serial number(s) to activate your support products(s) by email in order to extend the support period for the application. You can activate your support products(s) by entering the serial number(s) using the "Extend support" function, which can be found in the "License" section of the application Options (SPMOPTIONS). You can always check your support limit day next to this function in this section

Note, if you want to activate various support products for the same Spatial Manager™ for AutoCAD license, you must do so using this function repeatedly, and the support period will accumulate with every activation. The last entered serial number will now become the serial number of the application license; you can forget the original serial number of the application when it was activated as well as other previous activated support products serial numbers, which will become invalid


Spatial Manager™ for AutoCAD Activate support window


Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)


Can I deactivate or transfer a license of the application?

CAUTION: you must run the application as administrator to perform any task related to activation, deactivation or transfer of licenses


Yes, you can deactivate or transfer a license of Spatial Manager™ for AutoCAD by using the "Deactivate or transfer license" function, which can be found in the "License" section of the application Options (SPMOPTIONS)

When you deactivate a license of Spatial Manager™ for AutoCAD on a computer, you can reactivate it on this computer or on another computer, by entering the last serial number of the license; this number is shown when the deactivation process ends


Spatial Manager™ for AutoCAD Deactivate licenses window


Under some uncommon circumstances (no Internet connection, License Server stopped, etc.), it may not be possible to complete successfully the automatic deactivation of a license. If this happens, the license will be deactivated on your computer and you will get a warning window including the "Deactivation code" and the steps needed to Re-activate it manually


Spatial Manager™ for AutoCAD - License deactivated


Please feel free to consult us with any questions or issues you may have with the purchasing, installation, activation, deactivation or transfer processes (support@spatialmanager.com)


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