Spatial Manager Desktop™ - FAQs: Licenses

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What is the "Trial version" of the application?

The "Trial version" of Spatial Manager Desktop™ is a limited version which will run for a limited time period (30 days) so that you can test the application. When this period ends, or if you want to use the unlimited version, you must to purchase a commercial license of Spatial Manager Desktop™

Every time you start the "Trial version" of Spatial Manager Desktop™ you will see a window showing the limitations of this version, the available Editions of the software (select one of them to test that), the days left in the trial period and the buttons to purchase a commercial license of Spatial Manager Desktop™ (see this paragraph) or to activate a commercial license of Spatial Manager Desktop™ (see this paragraph)


File:Trial Version Spatial Manager Desktop.png


Note: when the trial period has ended, you will see a similar window but you cannot "Continue" using longer the "Trial version", and you must to activate a commercial license in order to keep working


Where can I purchase commercial licenses of the application?

You can purchase commercial licenses of Spatial Manager Desktop™ through the "Buy" page in the Spatial Manager™ website (Spatial Manager™ Buy page). As you can see in this page, you will get lower prices as you purchase more items of the same product through the same purchasing process


File:Buy Spatial Manager Desktop Products2.png

Note: the prices and products shown in this image MAY CHANGE and they are displayed only as an example


Once purchased and installed a commercial license of Spatial Manager Desktop™ you must to activate it (see next paragraph)

Please, feel free to consult us any questions or issues you may have along the purchasing processes (support@spatialmanager.com)


How can I activate commercial licenses of the application?

When you purchase one or more licenses of Spatial Manager Desktop™ you will receive by email your serial number(s) to activate your commercial license(s). After installing the application (if needed), you can activate your license(s) by entering the serial number(s) using the "Activate license" function, which can be found in the "Licenses" section of the application Options


File:Licenses Spatial Manager Desktop.png


Please, feel free to consult us any questions or issues you may have along the installation or activation processes (support@spatialmanager.com)


Do I have a free of charge support period for the application? How I can extend the support period?

Yes, you have a free of charge support period (30 days) when you buy Spatial Manager Desktop™. The support of the application (Updates and Support) includes your right to download, install an run any update released within the support period as well as to enjoy the use of the answer center via email (support@spatialmanager.com) over the same period

You can extend the support period for Spatial Manager Desktop™ purchasing as many support products as you want through the "Buy" page in the Spatial Manager™ website (Spatial Manager™ Buy page). As you can see in this page, you will get lower prices as you purchase more items of the same product through the same purchasing process


File:Buy Spatial Manager Desktop Products3.png

Note: the prices and products shown in this image MAY CHANGE and they are displayed only as an example


How can I activate support products for the application?

When you purchase one or more support products for Spatial Manager Desktop™ you will receive by email your serial number(s) to activate your support products(s) in order to extend the support period for the application. You can activate your support products(s) by entering the serial number(s) using the "Extend support" function, which can be found in the "Licenses" section of the application Options. You can always check your support limit day near to this function in this section

Note that, if want to activate various support products for the same Spatial Manager Desktop™ license, you must do it using this function repeatedly, and the support period will accumulate by every activation. The last entered serial number will become the serial number of the application license itself now; you can forget the original serial number of the application when it was activated as well as other previous activated support products serial numbers, which will become invalid serial numbers


File:Extended Support Spatial Manager Desktop2.png


Please, feel free to consult us any questions or issues you may have along the installation or activation processes (support@spatialmanager.com)


Can I deactivate or transfer a license of the application?

Yes, you can deactivate or transfer a license of Spatial Manager Desktop™ by using the "Deactivate or transfer license" function, which can be found in the "Licenses" section of the application Options

When you deactivate a license of Spatial Manager Desktop™ on a computer, you can activate it in this computer (again) or in another computer, by entering the last serial number of the license; this number is shown when the process ends and you can copy it and paste it, or use it on another computer


File:Deactivate license Spatial Manager Desktop.png


Please, feel free to consult us any questions or issues you may have along the installation or activation processes (support@spatialmanager.com)